Development & Quality

Customer Quality Assurance Engineer - Sofia, Bulgaria

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Your future job

As a CUSTOMER QUALITY ASSURANCE ENGINEER at Melexis, you will conduct the necessary steps in the solution finding process of customer complaints.

More specifically, you will

  • Be in charge of customer communication,  problem solving and reporting
  • Provide deep Product and customer application knowledge
  • Take ownership on electrical tests and failure analysis on the integrated circuit
  • Apply risk assessment techniques based on the automotive standards
  • Lead and perform root cause analysis on the product and the process
  • Follow-up on corrective actions internally and at the supplier
  • Drive improvement projects to achieve customer satisfaction
  • Build customer intimacy
  • Work in a cross functional team – providing continuous feedback to relevant departments, aiming failure prevention 

Your profile

  • University degree in Electronics or related
  • 3+ years of relevant professional experience
  • Previous experience in the field of electronics - IC/module failure analysis techniques, IC/module test flow, etc - will be considered as a strong advantage.
  • Proven track record in leading customer/supplier communication
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  • Experience in working within an international company.
  • Strong skills in Excel and statistics
  • Fluency in English

We offer

  • a challenging job in a dynamic high-tech international environment
  • the opportunity to take ownership of your professional passion in order to contribute to the success of the company
  • an enjoyable, team-oriented and professional atmosphere in a flat-structured organization
  • versatile development opportunities