Development & Quality

Customer Quality Intern - Sofia, Bulgaria

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We are now looking for an Intern to join our Customer Quality Assurance department that is responsible for handling customer complaints linked to non-operating or malfunction products. The work scope of the team is customer communication, driving problem solving and failure analysis of customer modules and Melexis ICs.

Your future job

 
  • Act as front line responsible for initial Failure analysis steps on non-conforming products and technical
    implementation of systems solutions across the Quality organization
  • Handling of customer complaints (defective products) according to Melexis procedures (known failure modes)
  • Timely support of failure analysis process according to the defined flows (Electrical analysis, Semiconductor defect localization techniques, etc.)
  • Ensure the availability of product related reports, data and system related records (e.g. 8D reports, FA request, etc.)

Your profile

  • Technical education (University or specialized engineering education) in Electronics Engineering
    sphere or similar
  • Technical background of semiconductor processes (design, wafer process, assembly and testing – IC
    level or module level (PCBA) will be considered as a strong advantage
  • Basic knowledge in one or all of the following will be considered as an advantage:

- Problem-solving methods (5-Why analysis, Fishbone analysis, 8D methodology etc.)

- Quality, software and engineering tools/methods (e.g. SPC, Oracle/ERP systems)

- Failure analysis methods including application of relevant electrical verification equipment

- Relevant standards like ISO/TS 16949 and ISO 14001

  • Team-player with proactive attitude and result-orientation
  • Excellent communication skills as well as customer-oriented attitude
  • Fluent in English (both verbally and written)

We offer

  • Part-time employment on labour contract with up to 32 working hours/week
  • A challenging job in a dynamic high-tech international environment
  • An enjoyable, team-oriented, and professional atmosphere in a flat-structured organization
  • Versatile development opportunities