IT Process Owner - Tessenderlo, Belgium
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Your future job
Melexis designs, develops, tests and markets advanced integrated semiconductor products. Our devices meet the world’s growing demand for greener and safer cars that are fun to drive, smarter appliances, modern medical devices and conscious buildings.
Working at Melexis means working with innovative, enthusiastic colleagues. With over 1,500 people in 12 countries on 3 continents, Melexis is rapidly growing.
Driven by this expansion our Global IT Core Services team is looking for an IT Process Owner with a continuous improvement way of thinking to streamline current processes and design new ones in line with our customer focused and agile mentality.
As an IT Process Owner you will be responsible for planning and managing the process activities, for process review, development and optimization, for reporting and communicating the metrics, for alignment and coordination with other processes.
More specifically you will:
- Manage day to day activities of the process, including establishing priorities and work assignments,
- Assure compliance with regulatory and corporate policies and procedures,
- Facilitate Configuration Management audits,
- Engage with strategic projects to ensure timely delivery of Configuration Management functionality,
- Consult partners on Configuration Management services, concepts, policies and procedures,
- Provide and approve all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management system,
- Coordinate software product releases,
- Manage change/release risks and resolve issues impacting the scope, schedule and quality of release,
- Coach stakeholders and ensure release is done in a timely manner adhering to the policies defined.
Your profile
- Engineering or Computer Science degree,
- 3+ years in IT process management,
- Solid knowledge of ITIL and ITSM,
- Experience and understanding of the IT services and how the processes interact with each other,
- ITIL Foundation Certification is a plus,
- Understanding of process assessments and process maturity levels,
- Ability to work independently and remain effective in a rapidly changing environment,
- Excellent communication skills in English,
- Ability to train and coach project stakeholders,
- Ability to drive change in the agile environment.
We offer
- An exciting job in a dynamic high-tech international environment,
- An enjoyable, team-oriented and professional atmosphere in a flat-structured organisation with collaborative culture,
- The opportunity to take ownership of your professional passion and build an enjoyable career,
- Versatile development opportunities in leadership or expert track,
- Hybrid work model in action.