Customer Quality Intern - Sofia, Bulgaria
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Your future job
As a Customer Quality Intern, you will be responsible for handling customer complaints linked to non-operating or malfunctioning products. The work scope of the team is customer communication, driving problem-solving and failure analysis of customer modules and Melexis ICs.
More specifically, you will:
Act as front-line responsible for initial Failure analysis steps on non-conforming products and technical implementation of systems solutions across the Quality organization
Handling of customer complaints (defective products) according to Melexis procedures (known failure modes)
Timely support of failure analysis process according to the defined flows (Electrical analysis, Semiconductor defect localization techniques, etc.)
Ensure the availability of product-related reports, data and system-related records (e.g. 8D reports, FA requests, etc.)
Your profile
Technical education (preferably in the sphere of Electronics)
Technical background in semiconductor processes (design, wafer process, assembly and testing – IC level or module level (PCBA) will be considered a strong advantage
Team player with a proactive attitude and result-orientation
Excellent communication skills as well as a customer-oriented attitude
Fluent in English (both verbally and written)
We offer
- Part-time employment on labor contract with up to 32 working hours/week
- A challenging job in a dynamic high-tech international environment
- The opportunity to take ownership of your professional passion in order to contribute to the success of the company
- An enjoyable, team-oriented and professional atmosphere in a flat-structured organization
- Versatile development opportunities