Development & Quality

Customer Quality Intern - Sofia, Bulgaria





Your future job

As a Customer Quality Intern, you will be responsible for handling customer complaints linked to non-operating or malfunctioning products. The work scope of the team is customer communication, driving problem-solving and failure analysis of customer modules and Melexis ICs.

More specifically, you will:

  • Act as front-line responsible for initial Failure analysis steps on non-conforming products and technical implementation of systems solutions across the Quality organization

  • Handling of customer complaints (defective products) according to Melexis procedures (known failure modes)

  • Timely support of failure analysis process according to the defined flows (Electrical analysis, Semiconductor defect localization techniques, etc.)

  • Ensure the availability of product-related reports, data and system-related records (e.g. 8D reports, FA requests, etc.)

Your profile

  • Technical education (preferably in the sphere of Electronics)

  • Technical background in semiconductor processes (design, wafer process, assembly and testing – IC level or module level (PCBA) will be considered a strong advantage

  • Team player with a proactive attitude and result-orientation

  • Excellent communication skills as well as a customer-oriented attitude

  • Fluent in English (both verbally and written)

We offer

  • Part-time employment on labor contract with up to 32 working hours/week
  • A challenging job in a dynamic high-tech international environment
  • The opportunity to take ownership of your professional passion in order to contribute to the success of the company
  • An enjoyable, team-oriented and professional atmosphere in a flat-structured organization
  • Versatile development opportunities