Distribution Relations Officer - Tessenderlo, Belgium





Your future job

As a Distribution Relations, you will be the primary point of contact at Melexis for allocated Distributors and Distribution Customers. You will be their link to the rest of the organisation and you will be primarily focused on their day-to-day inquiries, needs and requests. More specifically, you will:

  • Manage distribution and customer relations, actively take part in the escalation process and manage the issues

  • Be in charge of order entries and confirmations, keeping  Sales & Business Units updated on progress and changes

  • Contribute to sales intelligence into the Demand & Supply review for the allocated product lines and be part of the decision making process

  • Implement the agreed service level agreements (SLAs) with both external and internal customers, monitor the KPIs with the aim to continuously improve the service

  • Proactively contact distributors and consult Point of Sales to deduct the most realistic forecasts

  • Conduct business analysis, by following up on historic and ordered sales volumes against forecasted ones, analyzing deviations and reporting changes

  • Implement the corporate guidelines for credit terms and credit hold to minimize risks

  • Maintain and archive the order management - and customer data documentation and day-to-day business correspondence

Your profile

  • You have a Master's degree or equivalent through experience

  • You have relevant working experience in an international environment

  • You are fluent in English

  • You possess strong communication and negotiation skills and you are analytical and organised

  • You have a positive and energetic outlook, even in challenging situations

  • You are able to make sound, objective judgments

We offer

  • a challenging job in a dynamic high-tech international environment
  • the opportunity to take ownership of your professional passion in order to contribute to the success of the company
  • an enjoyable, team-oriented and professional atmosphere in a flat-structured organization
  • versatile development opportunities